Prescription Refill

DotHouse Health Pharmacy: 617-740-2543

Adult Prescription Refill: 617-740-2347
Behavioral Health Prescription Refill: 617-740-2263
Family Medicine Prescription Refill: 617-740-2349
Pediatric Prescription Refill:  617-740-2346
Women's Health Prescription Refill: 617-740-2348

FREQUENTLY ASKED QUESTIONS

How do I have my prescription refilled?

Please call our Prescription Refill line. Our Refill line is open at the following times:

Monday – Thursday: 8:00am – 7:30pm
Friday: 9:00am – 5:00pm
Saturday: 9:00am – 1:00pm

How long will it take for my prescription to be refilled?

Prescriptions refills are generally processed within 24-48 hours of your call.

Do I need to meet with my primary care physician to receive a prescription?

Yes. During your appointment, your provider will evaluate your condition and make a decision on whether or not a prescription may be necessary.

Can I have my prescription changed?

To have your prescription changed, please schedule an appointment with your primary care provider.

What information do I need to provide when calling to request a refill?

You will need to provide our staff with your name, date of birth and the pharmacy where you would like the prescription refilled.