Triage Assistant

Full-Time

Reporting to the Practice Administrator and Director of Nursing, the Adult Triage Appointment Assistant is responsible for providing appointment scheduling, message taking and faxing for the Adult Triage Nurse. Provides a welcoming persona, positive public image by delivering a high level of patient and staff satisfaction for the Adult Medicine Service.

Primary responsibilities

• Retrieve nurse triage messages
• Open and distribute mail
• Process forms for providers
• Obtain specialists' reports for providers
• Provide assistance to the Director of Nursing, providers, and nurses
• Answer the phones and overhead pages for the department when necessary -Filing
• Typing letters
• Creating forms
• Ad hoc assignment
• Perform other tasks as required

Experience and/or Education Desired:

• BA/BS preferred; HS Diploma or equivalent required
• Previous experience with scheduling is preferred
• Bilingual/bi-cultural candidates highly preferred
• Strong organizational, communication and writing skills
• Must be proficient in MS Word, Excel, Access and other computer applications
• Strong Ability and willingness to work on a flexibly schedule in order to meet the needs of patients

For consideration, please forward resume and salary requirements to:

Dothouse Health

Human Resources Department

1353 Dorchester Avenue

Dorchester, MA 02122

dhjobs@dothousehealth.org.

EOE

11/19/2015